gabje Privacy Policy

When you register an account with gabje, interact with the platform, or contact our support team, we collect certain categories of personal data. The specific information collected depends on the nature of your interaction with the gabje platform and is limited to what is necessary for the stated purpose.

1.1 Registration Data

At the point of account creation, gabje collects the following information: your full legal name, date of birth, residential address (including district and division within Bangladesh), mobile number, email address, and the username and password you choose. This information is required to open and administer your account and to verify that you meet the minimum age requirement of 18 years.

1.2 Identity Verification Data

To fulfil our Know Your Customer (KYC) obligations, gabje may request documentary proof of identity and address. Acceptable documents include your National Identity Card (NID), passport, or a recent utility bill. Copies of these documents are stored securely and accessed only for verification and compliance purposes.

1.3 Financial Data

gabje collects transaction data related to deposits and withdrawals, including the payment method used (such as bKash, Nagad, Rocket, or Upay), transaction reference numbers, amounts, and timestamps. We do not store full payment credentials such as complete mobile wallet PINs or bank account passwords. Payment processing is handled by our authorised third-party payment partners who maintain their own security standards.

1.4 Platform Usage Data

We automatically collect data about how you interact with the gabje platform, including the games you play, betting history, session durations, pages visited, features used, and in-platform communications with our support team. This data is used to improve platform performance, personalise your experience, and identify unusual account activity.

1.5 Technical Data

Technical data collected includes your IP address, device type, browser type and version, operating system, screen resolution, referring URL, and time-zone setting. This information is collected automatically each time you visit the gabje platform and is used for security monitoring, fraud prevention, and platform optimisation.

gabje processes personal data for clearly defined purposes, each supported by a lawful basis under applicable data protection principles. We do not use personal data for any purpose that is incompatible with the purpose for which it was originally collected without first obtaining your consent.

2.1 Account Administration

Your registration data is used to create and maintain your gabje account, verify your identity and age, process your transactions, and provide you with access to the full range of platform features. This processing is necessary for the performance of the contract between you and gabje.

2.2 Regulatory Compliance

gabje is required by law to carry out identity verification, maintain transaction records, and report suspicious activity in connection with anti-money-laundering obligations. Processing your personal data for these purposes is a legal obligation and cannot be opted out of without closing your account.

2.3 Platform Security and Fraud Prevention

Technical data, usage data, and financial data are used to monitor for signs of fraudulent activity, account takeover attempts, bonus abuse, multi-accounting, and other conduct that violates gabje's Terms and Conditions. This processing is based on gabje's legitimate interest in maintaining a safe and fair platform for all players.

2.4 Personalisation and Platform Improvement

Usage data and technical data are used to personalise your gabje experience — for example, by surfacing game categories you have previously engaged with, adapting interface language, and optimising page load performance for your device and connection type. This processing is based on gabje's legitimate interest in delivering a high-quality user experience.

2.5 Responsible Gaming Monitoring

gabje uses your platform usage data — including session frequency, session duration, deposit patterns, and betting behaviour — to identify markers of potentially problematic gambling. Where such markers are identified, gabje's responsible gaming team may make contact to offer support resources. This processing serves the legitimate interest of player welfare and is a core commitment of the gabje platform.

2.6 Marketing Communications

Where you have given your explicit consent to receive marketing communications, gabje may contact you by email or platform notification with information about promotions, new game releases, seasonal offers (such as Eid or BPL cricket promotions), and other relevant updates. You may withdraw your consent to marketing communications at any time by updating your account notification preferences or by contacting support. Withdrawal of marketing consent does not affect the lawfulness of prior processing.

gabje does not sell, rent, or otherwise transfer your personal data to third parties for their own commercial purposes. Data is shared with external parties only in the specific circumstances described below, and only to the minimum extent necessary to fulfil the relevant purpose.

3.1 Payment Processing Partners

To process your deposits and withdrawals, gabje shares necessary transaction data with its authorised payment partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank. These partners receive only the information required to execute and confirm the transaction. Each payment partner operates under its own privacy policy and security standards.

3.2 Game Software Providers

The casino games and sports betting markets available on gabje are powered by third-party game providers such as Pragmatic Play, Evolution Gaming, Spribe, Ezugi, NetEnt, and Microgaming. These providers may receive anonymised or pseudonymised session data necessary to render and audit game outcomes. They do not receive your full personal profile.

3.3 Identity Verification Services

gabje may use third-party identity verification services to assist in the KYC process. Where this occurs, your identity documents and relevant personal details are shared with the verification service solely for the purpose of confirming your identity. Verification service providers are contractually bound to use the data for no other purpose.

3.4 Legal and Regulatory Disclosure

gabje may be required to disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where it is under a legal obligation to do so. In such cases, gabje will disclose only the minimum data required and, where legally permissible, will inform the affected user of the disclosure.

The gabje platform uses cookies and similar technologies to ensure the platform functions correctly, to remember your preferences, and to analyse how the platform is used. This section explains the types of cookies we use and the purpose of each.

4.1 Strictly Necessary Cookies

These cookies are essential for the operation of the gabje platform and cannot be disabled without preventing core functionality. They include session cookies that maintain your logged-in state, security tokens that protect against cross-site request forgery, and load-balancing cookies that ensure your requests are routed to the correct server. No personal data beyond a session identifier is stored in strictly necessary cookies.

4.2 Functional Cookies

Functional cookies remember your stated preferences — such as your preferred game view, table stake level, or notification settings — so that these are retained between sessions. These cookies improve your experience on the gabje platform but are not essential to its basic operation. You may disable functional cookies via your browser settings, though doing so may affect the personalisation of your experience.

4.3 Analytics Cookies

gabje uses privacy-respecting analytics tools to understand aggregate platform usage patterns, identify technical errors, and measure the effectiveness of platform features. Analytics data is collected in anonymised or pseudonymised form and is never linked back to your individual account profile for marketing purposes.

4.4 Cookie Duration

Session cookies expire when you close your browser. Persistent functional and analytics cookies are set with a maximum lifespan of 12 months, after which they expire automatically. You may delete all cookies stored by the gabje platform at any time by clearing your browser's cookie cache.

gabje retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. The table below sets out the standard retention periods applied to each category of personal data held by gabje.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be attributed to an identified individual. Where data cannot be immediately deleted due to technical constraints, it will be isolated from further processing until deletion is completed.

As a gabje member, you hold a number of rights in relation to the personal data we hold about you. These rights are summarised below. To exercise any of these rights, please contact gabje's support team via the live chat channel or by emailing [email protected]. gabje will respond to all verified data rights requests within 30 days.

6.1 Right of Access

You have the right to request a copy of the personal data gabje holds about you, together with information about the purposes for which it is processed, the categories of data held, and the recipients to whom it has been disclosed. This is sometimes called a Subject Access Request (SAR).

6.2 Right to Rectification

If any personal data gabje holds about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain account details (such as your email address or contact number) directly through your account settings without needing to contact support.

6.3 Right to Erasure

In certain circumstances, you have the right to request the deletion of your personal data. This right applies where the data is no longer necessary for the purpose it was collected, where you withdraw consent (and there is no other lawful basis for processing), or where the data has been unlawfully processed. Please note that gabje may be unable to fulfil an erasure request in full where retention is required by legal or regulatory obligation — for example, transaction records must be retained for seven years under financial regulations.

6.4 Right to Restrict Processing

You may request that gabje restricts the processing of your personal data in specific circumstances — for example, while you are contesting the accuracy of data we hold, or where you have objected to processing based on legitimate interest and gabje is assessing that objection. During a restriction period, gabje will store your data but will not actively process it.

6.5 Right to Object

You have the right to object to the processing of your personal data where that processing is based on gabje's legitimate interest. Upon receiving an objection, gabje will cease processing unless it can demonstrate compelling legitimate grounds that override your interests. You have an unconditional right to object to processing for direct marketing purposes; this will always be honoured without requiring justification.

6.6 Right to Withdraw Consent

Where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of any processing that took place prior to the withdrawal. To withdraw consent, update your notification preferences in your account settings or contact support.

gabje takes the security of your personal data seriously and implements appropriate technical and organisational measures to protect it against unauthorised access, accidental loss, destruction, or disclosure. Our security framework is reviewed and updated regularly to address evolving threats.

7.1 Encryption

All data transmitted between your device and gabje's servers is protected using 256-bit TLS (Transport Layer Security) encryption. Personal data stored on gabje's servers is encrypted at rest using industry-standard encryption protocols. Payment transaction data is handled exclusively via encrypted channels maintained by our PCI-DSS-compliant payment partners.

7.2 Access Controls

Access to personal data within gabje's systems is restricted to authorised personnel on a strict need-to-know basis. All internal access is logged and subject to regular audit. gabje employees who handle personal data receive data protection training and are bound by confidentiality obligations.

7.3 Incident Response

In the event of a personal data breach that poses a risk to affected individuals, gabje will take immediate steps to contain the breach, assess the risk, and notify affected users without undue delay. gabje maintains a documented incident response procedure and reviews it on a regular basis.

7.4 Your Responsibility

While gabje takes every reasonable precaution to protect your data on its side of the connection, you also play a role in keeping your account secure. You must not share your gabje login credentials with any third party, must use a strong and unique password, and must notify gabje support immediately if you suspect that your account has been accessed without your authorisation.

gabje reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or platform features. When material changes are made, gabje will notify registered members via a prominent notice on the platform and, where appropriate, by email to the address held on the account. The effective date at the top of this document will be updated to reflect the date of the most recent revision.

We encourage you to review this Privacy Policy periodically. Your continued use of the gabje platform following notification of any update constitutes your acknowledgement of the revised policy. Where a change requires your renewed consent, gabje will obtain that consent through the appropriate channel before the change takes effect for your account.

8.1 Contact for Privacy Matters

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or wish to raise a concern about how gabje handles your personal data, please contact our support team using the details below. All privacy-related enquiries are treated with strict confidentiality and are escalated to the appropriate internal team for resolution.

Email: [email protected]
Live Chat: Available 24/7 directly on the gabje platform
Response Time: Within 4 hours by email, within 2 minutes via live chat
Time Zone: Bangladesh Standard Time (BST, UTC+6)